Mission

Our mission is to continue to gain customers' trust by providing innovative IT services while focusing on excellent service delivery that achieves project objectives and exceeds customer expectations. From IET's management team to project team, the mission is always the same. Always focusing on innovation, excellent service and trust with our customers and team members.

Values

IET is embodied in one key trait - integrity.  Integrity is the precursor to trust; and we are confident this simple character trait will lead us in our business decisions and project execution. Integrity and our values of innovation, excellent service and trust have enabled IET to be one of the fastest growing small businesses in the Mid-Atlantic region.

IET is more than just a business name and logo - it is the embodiment of individuals always striving for perfection. We care about our mission to serve our customers while promoting strong business partner relationships and long-term career opportunities for our team members. Our leadership team understands a sustainable company is measured by the success for our relationships with our team, partners, and customers. Our leadership team is the foundation and support structure for our best asset - IET team members.

Commitment to Quality

IET is committed to total quality management and customer satisfaction on every contract and project task. Our leadership team routinely meets with customers to gather feedback to improve our services.  We evaluate our services and products to align our strengths with our customers' priorities and emerging needs. IET continuously re-invests in training and process improvement initiatives to ensure our business and technical processes align with industry standards and best practices, such as:

  • American National Standards Institute - ANSI/EIA/TIA
  • Building Industry Consulting Service International (BICSI)
  • Construction Specifications Institute (CSI) - Division 27/28/33
  • International Organization for Standardization - ISO/EIC
  • Information Technology Infrastructure Library (ITIL) / IT Service Management (ITSM)
  • Lean Six Sigma (LSS)
  • National Electric Code (NEC)
  • Project Management Institute (PMI) Project Management Book of Knowledge (PMBOK)
  • Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI)

Our local leadership team is fully engaged in daily operations and in constant communication with our customers, partners and employees. We are always available to meet with our customers at any time. IET is committed to these high quality standards so our customers can be successful and leverage the benefits of our solutions in their mission.